Refund & Return Policy

Customer satisfaction is important to us. If you experience any issue with your order, please contact us and we will be happy to assist you.

Return Period

You may request a return within 14 days of receiving your order.

To be eligible for a return, the product must:

• Be unused and in its original condition.
• Be returned with its original packaging and accessories, if applicable.
• Not be damaged, used, or missing any parts.

Return Request

Before returning an item, please contact us with your order number and the reason for the return.

We will provide you with the return address and return instructions.

Return Shipping

If the product is defective, damaged, or incorrectly sent, we will cover the return shipping costs.

For returns requested for reasons other than a product defect or our error, return shipping costs may be the customer's responsibility.

Refunds

Once your returned product has been received and inspected, we will process your refund.

Approved refunds may take 5–10 business days to appear in your account, depending on your payment provider and financial institution.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us as soon as possible after delivery.

We will review the issue and provide an appropriate solution.

Non-Returnable Items

Certain products may not be eligible for return, including used products, personalized products, or products that cannot be returned for hygiene reasons.

Any specific return conditions stated on the product page will also apply.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our Contact page.